Returns & Refunds
Not satisfied? No problem.
Start your return directly from your account within 14 days.
Start a Return
Returns are handled directly inside your account.
No emails needed.
Go to   My Account → Orders
Open your order
Click  Start return
Select your product and reason
Your request is reviewed within 24 hours.
Return Conditions
Unused and undamaged
Original packaging intact
Same condition as received
If the product is used or damaged, we may refuse the return or apply a partial refund.
Return Shipping
Return shipping is paid by the customer
Use trackable shipping
Unpaid returns are not accepted
Refunds
Once your return is received and checked, we process your refund.
Refunds are typically completed within 1–3 working days.
The amount is always refunded to your original payment method.
Need a different size?
Start a return and select “Wrong size”.
We’ll help you pick the right fin.
Return Address
Amphoraweg 10
2332 EE Leiden
The Netherlands
📞 +31 6 5130 7543
📩 info@tribalwindsurfing.com